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Privacy Policy

Privacy Policy

This Privacy Policy explains how owalalife.homes (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or place an order.

Information We Collect

We collect information you provide directly to us, including:

  • Your name, email address, phone number, and shipping address
  • Payment information provided to our payment processors
  • Order history and preferences

We may also automatically collect certain information when you visit our website, including:

  • Technical information, such as browser type, device information, and pages visited
  • Communications you send to our customer service team

How We Use Your Information

We use your information to:

  • Process, fulfill, and deliver your orders
  • Provide customer service and respond to inquiries
  • Send order confirmations, shipping updates, and support messages
  • Improve our website, products, and services
  • Prevent fraud and protect the security of our website
  • Comply with applicable legal obligations

How We Share Information

We do not sell your personal information.

We may share information with service providers who help us operate our business, including:

  • Payment processors
  • Shipping and delivery carriers
  • Website hosting and analytics providers
  • Customer service tools

These providers are authorized to use your information only as necessary to provide their services to us.

We may also disclose information when required by law or to protect our rights and safety.

Cookies

Our website may use cookies and similar technologies to support website functionality, remember preferences, and understand how visitors use our website.

You can adjust your browser settings to refuse cookies; however, some parts of the website may not function properly.

Data Security

We use reasonable administrative, technical, and physical measures to protect your personal information.

No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as needed to fulfill orders, provide customer service, and comply with legal and accounting requirements.

Children’s Privacy

Our website is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Legal Business Name: VOORMI, LLC
Business Address: 543 Navajo Trails Unit B2, Pagosa Springs, CO 81147, United States
Email: [email protected]
Phone: +1(719) 284-1243
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM CT

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